Comments on: Vivint vs ADT https://alarm-reviews.net/vivint-vs-adt/ Home Security made EASY! Mon, 30 Jan 2023 09:28:20 +0000 hourly 1 https://wordpress.org/?v=6.4.5 By: David https://alarm-reviews.net/vivint-vs-adt/#comment-37582 Sun, 02 Sep 2018 20:44:11 +0000 https://alarm-reviews.net/?p=2039#comment-37582 ADT has all of the current smart home options, doorbell camera, Amazon Alexa connection, lights, thermostat control, deadbolt door locks, garage door opener control and indoor and outdoor cameras to include NVR / IP cameras.

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By: Jackson Daniels https://alarm-reviews.net/vivint-vs-adt/#comment-34138 Thu, 24 May 2018 18:26:09 +0000 https://alarm-reviews.net/?p=2039#comment-34138 I feel like Vivint does a good job staying ahead of the curve and on top of technology. Compared to ADT though, they still scare me when it comes to the contract side of things and seemingly ‘tricking’ the user into 60 month agreement. Their cost of moving to a new location is also pricier.

Vivint does use cloud storage for their security camera footage (vs DVR like most other systems). Very easy to go back and locate time and footage of when something happens. I’ve already used this several times for when sketchballs are walking past my place and when an actual cop chase came to a halt in front of my home!

Vivint’s new MMR is going to be much higher now that they are leasing the equipment and shortening the agreement length. Just call both and see who will give you the best setup! But avoid buying Vivint from a door to door rep or you will get an installer who’s most likely new and only works 4 months of the year.

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By: Alarm Reviews https://alarm-reviews.net/vivint-vs-adt/#comment-33668 Tue, 08 May 2018 16:05:28 +0000 https://alarm-reviews.net/?p=2039#comment-33668 In reply to Brandon.

Good point Brandon. Always good to cipher the company and service from the sales rep. The two are not always the same; in fact rarely.

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By: Brandon https://alarm-reviews.net/vivint-vs-adt/#comment-33621 Fri, 04 May 2018 21:45:49 +0000 https://alarm-reviews.net/?p=2039#comment-33621 In reply to Kacey.

What’s going to happen when one day you call into ADT and have and ADT rep give you a hard time? Switch services again? Gotta remember no matter the company you will most likely run into someone or have to talk someone who will be rude or not “helpful”. Some people just have bad days. Also some of these people probably are getting yelled at all day and just might give in at the end of the day and all of the sudden may not be that happy customer service rep

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By: Paul Kennedy https://alarm-reviews.net/vivint-vs-adt/#comment-32449 Wed, 15 Nov 2017 22:36:45 +0000 https://alarm-reviews.net/?p=2039#comment-32449 2 weeks ago, JD Powers gave Vivint the number 1 award for customer satisfaction in the industry, period.

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By: john https://alarm-reviews.net/vivint-vs-adt/#comment-32241 Wed, 18 Oct 2017 11:53:25 +0000 https://alarm-reviews.net/?p=2039#comment-32241 In reply to Bobbiejo perry.

In regards to “BEING LOCKED IN” this statement which I currently am questioning with Vivint, sort of brings into question as to what exactly is locked in. I think that they may be just covering their rears with this and I understand that they as well as others probably do pretty much the same, but question now is, if they do have an increase, I would think that it would be AFTER the term but this statement says at any time and then the very next sentence says after the term, so how can it be both ways. statement below:
2.2 INCREASE IN MONTHLY SERVICES FEE. YOU ACKNOWLEDGE THAT VIVINT SHALL HAVE THE RIGHT, AT ANY TIME, TO INCREASE THE MONTHLY SERVICES FEE TO REFLECT ANY TAXES, LICENSES, PERMITS, COSTS, FEES OR CHARGES WHICH MAY BE CHARGED TO VIVINT BY ANY UTILITY OR GOVERNMENTAL AGENCY RELATING TO THE INSTALLATION OF THE SYSTEM OR SERVICES, AND YOU AGREE TO PAY THE SAME. VIVINT SHALL HAVE THE RIGHT TO INCREASE THE MONTHLY SERVICE FEE AFTER THE INITIAL TERM OF THIS AGREEMENT SUBJECT TO YOUR RIGHT TO CANCEL ON THIRTY (30) DAYS WRITTEN NOTICE.

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By: Kacey https://alarm-reviews.net/vivint-vs-adt/#comment-31575 Sun, 09 Jul 2017 17:37:55 +0000 https://alarm-reviews.net/?p=2039#comment-31575 I have been a VIVINT customer for 12 plus years we recently moved and when I called in to inquire about upgrading my system with cameras etc first the Rep I spoke with was very unprofessional and rude after she quoted me some outrageous price to upgrade I asked her so what if I called ADT and got a quote from them would it be comparable her response to me was you do what u gotta do -I was appalled at her response and how abruptly rude she was so my contract is almost up and really don’t think I will renew I’m thinking of going to ADT

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By: Alarm Reviews https://alarm-reviews.net/vivint-vs-adt/#comment-31470 Mon, 19 Jun 2017 17:07:46 +0000 https://alarm-reviews.net/?p=2039#comment-31470 In reply to Bobbiejo perry.

Thanks BobbieJo., they did recently change all their pricing around. Glad to have you on top of this and for the insight.

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By: Alarm Reviews https://alarm-reviews.net/vivint-vs-adt/#comment-31417 Mon, 12 Jun 2017 17:11:34 +0000 https://alarm-reviews.net/?p=2039#comment-31417 In reply to Bobbiejo perry.

Agreed, Vivint works anywhere but it is most common in the bigger homes and mansions compared to an ADT system.

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By: Bobbiejo perry https://alarm-reviews.net/vivint-vs-adt/#comment-31377 Thu, 08 Jun 2017 17:43:30 +0000 https://alarm-reviews.net/?p=2039#comment-31377 In reply to Shawn.

you do not need a big house or mansion with Vivint. The flex plans make it very easy to get everything you want.

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