{"id":1705,"date":"2023-01-09T00:27:00","date_gmt":"2023-01-09T07:27:00","guid":{"rendered":"https:\/\/alarm-reviews.net\/?p=1705"},"modified":"2023-01-09T02:40:14","modified_gmt":"2023-01-09T09:40:14","slug":"xfinity-home-security-review","status":"publish","type":"post","link":"https:\/\/alarm-reviews.net\/xfinity-home-security-review\/","title":{"rendered":"XFINITY Home Security Review"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\"><span style=\"color: #ff7519;\">Need-to-Know&#8217;s before buying their Security System<\/span><\/h2>\n\n\n\n<p><span style=\"color: #000000;\">&nbsp;XFINITY Home Security (from Comcast) has added home security to their bag of tricks to offer to their current customer base.&nbsp; You&nbsp;have to have other services of theirs to consider going using this business as a home security provider. &nbsp;We tested&nbsp;<a href=\"https:\/\/www.xfinity.com\/learn\/home-security\" target=\"_blank\" rel=\"noreferrer noopener\">XFINITY Home&#8217;s new security&nbsp;system<\/a>&nbsp;versus the<\/span>&nbsp;<span style=\"color: #000000;\">top companies<\/span>&nbsp;<span style=\"color: #000000;\">in the industry and compiled the data in this report. &nbsp;<\/span><\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"292\" height=\"420\" src=\"https:\/\/alarm-reviews.net\/wp-content\/uploads\/2016\/09\/xfinity-security-sign.jpg\" alt=\"\" class=\"wp-image-4049\" srcset=\"https:\/\/alarm-reviews.net\/wp-content\/uploads\/2016\/09\/xfinity-security-sign.jpg 292w, https:\/\/alarm-reviews.net\/wp-content\/uploads\/2016\/09\/xfinity-security-sign-209x300.jpg 209w\" sizes=\"(max-width: 292px) 100vw, 292px\" \/><\/figure>\n\n\n\n<p class=\"has-text-align-center\"><\/p>\n\n\n\n<p class=\"has-text-align-center\"><em>Will you be putting an Xfinity Security sign in front of your residence?<\/em><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span style=\"color: #008080;\">A look into the Good and the Bad of XFINITY Home:<\/span><\/h3>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Pros:<\/strong><\/h4>\n\n\n\n<ul>\n<li>TV, security and internet all&nbsp;in one bill.<\/li>\n\n\n\n<li>Same company to deal with customer support.<\/li>\n\n\n\n<li>Can service most locations in the USA.<\/li>\n\n\n\n<li>Good starting prices, can save $200+ versus other companies in the first year.<\/li>\n\n\n\n<li>Proprietary equipment with standard touchscreen panel.<\/li>\n\n\n\n<li>Certified technicians; but can&#8217;t always guarantee a smooth installation.<\/li>\n\n\n\n<li>Not the absolute worst.<b> &nbsp;<\/b>They win against rival&nbsp;<a title=\"AT&amp;T Digital Life Reviews\" href=\"https:\/\/alarm-reviews.net\/att-digital-life-reviews-is-it-the-right-security-company-for-you\/\">AT&amp;T Digital Life<\/a>&nbsp;and <a href=\"https:\/\/alarm-reviews.net\/cox-home-security\/\">COX<\/a>, two other cable companies that added home security.<\/li>\n\n\n\n<li>Using their security camera, you can deliver intelligent notifications and reduce false alarms by detecting people, cars, and pets.<\/li>\n\n\n\n<li>Real-time text and email alerts<\/li>\n\n\n\n<li>24\/7 security monitoring<\/li>\n\n\n\n<li>Xfinity mobile app<\/li>\n\n\n\n<li>Professional monitoring services starts at $30 to $40 a month<\/li>\n\n\n\n<li>No term contracts<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Cons<\/strong>:<\/h4>\n\n\n\n<ul>\n<li>Hard to <a href=\"https:\/\/alarm-reviews.net\/what-to-do-when-your-security-company-contract-runs-out\/\">cancel or switch<\/a> when combined with other services.<\/li>\n\n\n\n<li>High cancellation fee if terminating contract early<\/li>\n\n\n\n<li>Price may fluctuate after promotion expires. &nbsp;What looks good now may hurt the wallet later.<\/li>\n\n\n\n<li>Relocation fee. &nbsp;When moving, users&nbsp;may be faced with a relocation fee or a cancellation charge to get out of contract. &nbsp;Other companies such as <a title=\"About Protect America Home Security Company\" href=\"https:\/\/alarm-reviews.net\/protect-america-home-security-review\/\">Protect America<\/a> allow you to move at no cost.<\/li>\n\n\n\n<li>You will deal with a lot of&nbsp;automated&nbsp;customer service.<\/li>\n\n\n\n<li>Worst rated customer service.<\/li>\n\n\n\n<li>Worst rated professional installation<\/li>\n\n\n\n<li>Short history in&nbsp;the home security space. &nbsp;Average years of history of companies reviewed here is 20+ years.<\/li>\n\n\n\n<li>Professional installation is required<\/li>\n\n\n\n<li>No voice assistant integration<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span style=\"color: #ff6600;\">How does Comcast Home Security stack up against the leader of home security; ADT?<\/span><\/h3>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td>&nbsp;<\/td><td>\n<h3 dir=\"ltr\"><span style=\"color: #800000;\">XFINITY Home Security vs<\/span><\/h3>\n<\/td><td>\n<h3 dir=\"ltr\"><span style=\"color: #0000ff;\">ADT<\/span><\/h3>\n<\/td><\/tr><tr><td> <h5 dir=\"ltr\"><span style=\"color: #000000;\">Starting Costs:<\/span><\/h5> <\/td><td> <p dir=\"ltr\"><span style=\"color: #000000;\">$99+ Installation<br>$0 Activation<\/span><\/p> <\/td><td>\n<p dir=\"ltr\"><span style=\"color: #000000;\">$99 Installation<br>$0 Activation<\/span><\/p>\n<\/td><\/tr><tr><td>\n<h4 dir=\"ltr\"><span style=\"color: #000000;\">Monthly Cost:<\/span><\/h4>\n<\/td><td>\n<p dir=\"ltr\"><span style=\"color: #000000;\">&nbsp;$40+ (Promotional)<\/span><\/p>\n<\/td><td>\n<p dir=\"ltr\"><span style=\"color: #000000;\">$36+<\/span><\/p>\n<\/td><\/tr><tr><td>\n<h4 dir=\"ltr\"><span style=\"color: #000000;\">Equipment:<\/span><\/h4>\n<\/td><td>\n<p dir=\"ltr\"><span style=\"color: #000000;\">Proprietary. &nbsp;Wireless with Touchscreen control panel.<\/span><\/p>\n<\/td><td>\n<p dir=\"ltr\"><span style=\"color: #000000;\">Pulse automation and Honeywell<\/span><\/p>\n<\/td><\/tr><tr><td>\n<h4 dir=\"ltr\"><span style=\"color: #000000;\">Advantages:<\/span><\/h4>\n<\/td><td>\n<p dir=\"ltr\"><span style=\"color: #000000;\">Bundle<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #000000;\"> Good home automation<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #000000;\">Smart home integration<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #000000;\">Comcast guarantee to customers<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #000000;\">Save on energy bill with lighting control<\/span><\/p>\n<\/td><td>\n<p dir=\"ltr\"><span style=\"color: #000000;\">Trusted name and brand. &nbsp;<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #000000;\">Great history (100+ yrs)<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #000000;\"> ADT guarantees<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #000000;\">Millions of customers<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #000000;\">Smooth Pulse home automation<\/span><\/p>\n<\/td><\/tr><tr><td>\n<h4 dir=\"ltr\"><span style=\"color: #000000;\">Disadvantages:<\/span><\/h4>\n<\/td><td>\n<p dir=\"ltr\"><span style=\"color: #000000;\">Not a stand-alone security company<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #000000;\">New to the market<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #000000;\">Promotional pricing (good and bad)<\/span><\/p>\n<p dir=\"ltr\">Worst online customer ratings, reviews and experience<\/p>\n<p dir=\"ltr\">Worst customer support<\/p>\n<p dir=\"ltr\">Longest delay between monitoring station and you&nbsp;when testing against other companies<\/p>\n<\/td><td>\n<p dir=\"ltr\"><span style=\"color: #000000;\">More of a basic system unless you do Pulse<\/span><\/p>\n<p dir=\"ltr\"><span style=\"color: #000000;\">Price may go up after 3 years<\/span><\/p>\n<\/td><\/tr><tr><td>\n<h4 dir=\"ltr\"><span style=\"color: #000000;\">BBB Rating:<\/span><\/h4>\n<\/td><td>\n<p dir=\"ltr\"><a href=\"https:\/\/www.bbb.org\/washington-dc-eastern-pa\/business-reviews\/television-cable-catv-and-satellite\/comcast-corporation-in-philadelphia-pa-80003221\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\"><span style=\"color: #000000;\">B and not accredited<\/span><\/a><\/p>\n<\/td><td>\n<p dir=\"ltr\"><span style=\"color: #000000;\">A- and Accredited<\/span><\/p>\n<\/td><\/tr><tr><td>\n<h4 dir=\"ltr\"><span style=\"color: #000000;\">Founded:<\/span><\/h4>\n<\/td><td>\n<p dir=\"ltr\"><span style=\"color: #000000;\">2009<\/span><\/p>\n<\/td><td>\n<p dir=\"ltr\"><span style=\"color: #000000;\">1874<\/span><\/p>\n<\/td><\/tr><tr><td>\n<h4 dir=\"ltr\"><span style=\"color: #000000;\">Monitoring:<\/span><\/h4>\n<h4 dir=\"ltr\">Fire &amp; C02 Detection:<\/h4>\n<h4 dir=\"ltr\">Smart Control:<\/h4>\n<\/td><td>\n<p dir=\"ltr\"><span style=\"color: #000000;\">24\/7<\/span><\/p>\n<p dir=\"ltr\">Yes, may add extra to monitoring fee<\/p>\n<p dir=\"ltr\">Free app to download, available on iOS &amp; Android<\/p>\n<\/td><td>\n<p dir=\"ltr\"><span style=\"color: #000000;\">24\/7<\/span><\/p>\n<p dir=\"ltr\">Included<\/p>\n<p dir=\"ltr\">Download free pulse app. &nbsp;Smooth interface, available on any smart device<\/p>\n<\/td><\/tr><tr><td>\n<h4 dir=\"ltr\"><span style=\"color: #000000;\">Contact:<\/span><\/h4>\n<\/td><td>\n<p dir=\"ltr\"><span style=\"color: #000000;\"><span style=\"color: #800000;\"><strong>Your local dealer<\/strong><\/span><\/span><\/p>\n<\/td><td>\n<p dir=\"ltr\"><span style=\"text-decoration: underline; color: #0000ff;\"><a style=\"color: #0000ff; text-decoration: underline;\" href=\"https:\/\/alarm-reviews.net\/adt-home-security-review\/\">Visit ADT<\/a><\/span><\/p>\n<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p><span style=\"color: #000000;\"><span style=\"line-height: 1.5em;\">*If interested in learning more about ADT,&nbsp;<\/span><span style=\"color: #0000ff;\"><a style=\"line-height: 1.5em;\" title=\"ADT Home Security Review\" href=\"https:\/\/alarm-reviews.net\/adt-home-security-review\/\"><strong><span style=\"color: #0000ff;\">Read ADT&#8217;s Review<\/span><\/strong><\/a><span style=\"line-height: 1.5em;\"><strong>. <\/strong>&nbsp;&nbsp;<\/span><\/span><\/span><\/p>\n\n\n\n<p class=\"has-text-align-center\"><em><span style=\"color: #ff9900;\"><strong>Top 5 companies comparison chart, <span style=\"text-decoration: underline;\"><a style=\"color: #ff9900; text-decoration: underline;\" href=\"https:\/\/alarm-reviews.net\/1-3\/\">click here<\/a>.<\/span><\/strong><\/span><\/em><\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><a href=\"https:\/\/alarm-reviews.net\/wp-content\/uploads\/2017\/08\/Pricing-Packages-e1378176132638.png\"><img decoding=\"async\" src=\"https:\/\/alarm-reviews.net\/wp-content\/uploads\/2017\/08\/Pricing-Packages-e1378176132638.png\" alt=\"Pricing\/Packages\" class=\"wp-image-4093\" width=\"350\" height=\"80\" srcset=\"https:\/\/alarm-reviews.net\/wp-content\/uploads\/2017\/08\/Pricing-Packages-e1378176132638.png 700w, https:\/\/alarm-reviews.net\/wp-content\/uploads\/2017\/08\/Pricing-Packages-e1378176132638-300x69.png 300w\" sizes=\"(max-width: 350px) 100vw, 350px\" \/><\/a><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><span style=\"color: #008080;\">XFINITY Secure 300 &amp; 350 System Prices<\/span><\/h3>\n\n\n\n<p><span style=\"color: #993300;\"><strong>Higher&nbsp;starting costs with average monitoring monthly fees<\/strong><\/span><\/p>\n\n\n\n<p id=\"pros_xfinity_security\">Prices vary depending on if you plan to bundle with other Comcast services. &nbsp;The &#8216;Secure 350&#8217; system they offer starts at $50 a month, which means that after 6-12 months prices could go up as well. &nbsp;The Secure 350 package is needed for larger homes and those wanting home automation. &nbsp;There are several better deals available at that price. &nbsp;The 300 package is more basic and affordable, a better option for the average consumer.<\/p>\n\n\n\n<p>Regardless of what package you choose expect to pay $99 installation fee and a possible $99 activation fee. &nbsp;Monitoring costs will be between $40-60 depending on their current promotions. &nbsp;Just remember that after 6-12 months your monthly price will most likely go up.<\/p>\n\n\n\n<p><strong>Updated packages 2023<\/strong><\/p>\n\n\n\n<p>They now have 3 classification packages that you can choose from:<\/p>\n\n\n\n<ol>\n<li><strong>Self Protection<\/strong> &#8211; Starts at $10\/mo with 24\/7 video recording and the types of equipment sold separately<\/li>\n\n\n\n<li><strong>Pro Protection<\/strong> &#8211; Starts at $30\/mo with 24\/7 professional monitoring<\/li>\n\n\n\n<li><strong>Pro Protection Plus<\/strong> &#8211; Starts at $40\/mo with 24\/7 professional monitoring and 24\/7 video recording<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"336\" height=\"82\" src=\"https:\/\/alarm-reviews.net\/wp-content\/uploads\/2014\/03\/99-starting-costs.png\" alt=\"Comcast home security starting cost bar graph at $199\" class=\"wp-image-2140\" srcset=\"https:\/\/alarm-reviews.net\/wp-content\/uploads\/2014\/03\/99-starting-costs.png 336w, https:\/\/alarm-reviews.net\/wp-content\/uploads\/2014\/03\/99-starting-costs-300x73.png 300w\" sizes=\"(max-width: 336px) 100vw, 336px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"336\" height=\"82\" src=\"https:\/\/alarm-reviews.net\/wp-content\/uploads\/2013\/11\/Xfinity-Home-Contract-Length.png\" alt=\"Xfinity Home 36 Contract Length bar graph icon\" class=\"wp-image-1928\" title=\"36 Mo. Contract Length\" srcset=\"https:\/\/alarm-reviews.net\/wp-content\/uploads\/2013\/11\/Xfinity-Home-Contract-Length.png 336w, https:\/\/alarm-reviews.net\/wp-content\/uploads\/2013\/11\/Xfinity-Home-Contract-Length-300x73.png 300w\" sizes=\"(max-width: 336px) 100vw, 336px\" \/><\/figure>\n\n\n\n\n<div class=\"aawp\">\n\n            \n            \n<div class=\"aawp-product aawp-product--horizontal aawp-product--style-light\"  data-aawp-product-id=\"B093WQFSC3\" data-aawp-product-title=\"DEKCO 2 Pack Outdoor Security Camera with 2K Color Night Vision Pan Rotating 180\u00b0 Wired WiFi Camera Support 24\/7 Recording 2.4&5G WiFi AI Human Auto Tracking Work with Alexa\/Google Assistant\" data-aawp-geotargeting=\"true\">\n\n    \n    <div class=\"aawp-product__thumb\">\n        <a class=\"aawp-product__image-link\"\n           href=\"https:\/\/www.amazon.com\/dp\/B093WQFSC3?tag=alarmreviews03-20&linkCode=ogi&th=1&psc=1\" title=\"DEKCO 2 Pack Outdoor Security Camera with 2K Color Night Vision, Pan...\" rel=\"nofollow\" target=\"_blank\">\n            <img decoding=\"async\" class=\"aawp-product__image\" src=\"https:\/\/m.media-amazon.com\/images\/I\/414ArcR-UDL._SL160_.jpg\" alt=\"DEKCO 2 Pack Outdoor Security Camera with 2K Color Night Vision, Pan...\"  \/>\n        <\/a>\n\n            <\/div>\n\n    <div class=\"aawp-product__content\">\n        <a class=\"aawp-product__title\" href=\"https:\/\/www.amazon.com\/dp\/B093WQFSC3?tag=alarmreviews03-20&linkCode=ogi&th=1&psc=1\" title=\"DEKCO 2 Pack Outdoor Security Camera with 2K Color Night Vision, Pan...\" rel=\"nofollow\" target=\"_blank\">\n            DEKCO 2 Pack Outdoor Security Camera with 2K Color Night Vision, Pan...        <\/a>\n        <div class=\"aawp-product__description\">\n            <ul><li>2K Ultra-Clear Spotlight Color Night Vision: This camera features 2K ultra-high resolution and spotlight color night...<\/li><li>Stable Dual-Band WiFi Connection: Supports 2.4GHz and 5GHz dual-band WiFi, ensuring a stable and high-speed network...<\/li><li>Flexible Storage Options: Offers local storage via SD card as well as cloud storage services, enabling 24\/7 continuous...<\/li><\/ul>        <\/div>\n    <\/div>\n\n    <div class=\"aawp-product__footer\">\n\n        <div class=\"aawp-product__pricing\">\n            \n            \n            <a class=\"aawp-check-prime\" href=\"https:\/\/www.amazon.com\/gp\/prime\/?tag=alarmreviews03-20\" title=\"Amazon Prime\" rel=\"nofollow\" target=\"_blank\"><\/a>        <\/div>\n\n                <a class=\"aawp-button aawp-button--buy aawp-button aawp-button--red rounded shadow aawp-button--icon aawp-button--icon-black\" href=\"https:\/\/www.amazon.com\/dp\/B093WQFSC3?tag=alarmreviews03-20&#038;linkCode=ogi&#038;th=1&#038;psc=1\" title=\"Buy on Amazon\" target=\"_blank\" rel=\"nofollow\">Buy on Amazon<\/a>\n            <\/div>\n\n<\/div>\n\n            \n            \n<div class=\"aawp-product aawp-product--horizontal aawp-product--style-light\"  data-aawp-product-id=\"B086V5H1YQ\" data-aawp-product-title=\"Security Camera Outdoor 1080P HD Wireless Rechargeable Battery Powered WiFi Home Surveillance Camera with Waterproof Color Night Vision AI Motion Detection 2-Way Audio and SD\/Cloud Storage\" data-aawp-geotargeting=\"true\">\n\n    \n    <div class=\"aawp-product__thumb\">\n        <a class=\"aawp-product__image-link\"\n           href=\"https:\/\/www.amazon.com\/dp\/B086V5H1YQ?tag=alarmreviews03-20&linkCode=ogi&th=1&psc=1\" title=\"Security Camera Outdoor, 1080P HD Wireless Rechargeable Battery...\" rel=\"nofollow\" target=\"_blank\">\n            <img decoding=\"async\" class=\"aawp-product__image\" src=\"https:\/\/m.media-amazon.com\/images\/I\/41w+GZPL9XL._SL160_.jpg\" alt=\"Security Camera Outdoor, 1080P HD Wireless Rechargeable Battery...\"  \/>\n        <\/a>\n\n            <\/div>\n\n    <div class=\"aawp-product__content\">\n        <a class=\"aawp-product__title\" href=\"https:\/\/www.amazon.com\/dp\/B086V5H1YQ?tag=alarmreviews03-20&linkCode=ogi&th=1&psc=1\" title=\"Security Camera Outdoor, 1080P HD Wireless Rechargeable Battery...\" rel=\"nofollow\" target=\"_blank\">\n            Security Camera Outdoor, 1080P HD Wireless Rechargeable Battery...        <\/a>\n        <div class=\"aawp-product__description\">\n            <ul><li>Rechargeable, Long Life Battery: This upgraded wireless rechargeable camera will provide 1 to 6 months of worry-free use...<\/li><li>1080P HD Picture Quality and Color Night Vision: The upgraded outdoor security camera provides a wide-angle view with...<\/li><li>AI Analysis Recognition and Smart Motion Detection: This indoor\/outdoor camera, equipped with advanced smart AI motion...<\/li><\/ul>        <\/div>\n    <\/div>\n\n    <div class=\"aawp-product__footer\">\n\n        <div class=\"aawp-product__pricing\">\n            \n            \n                    <\/div>\n\n                <a class=\"aawp-button aawp-button--buy aawp-button aawp-button--red rounded shadow aawp-button--icon aawp-button--icon-black\" href=\"https:\/\/www.amazon.com\/dp\/B086V5H1YQ?tag=alarmreviews03-20&#038;linkCode=ogi&#038;th=1&#038;psc=1\" title=\"Buy on Amazon\" target=\"_blank\" rel=\"nofollow\">Buy on Amazon<\/a>\n            <\/div>\n\n<\/div>\n\n    \n<\/div>\n\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/alarm-reviews.net\/wp-content\/uploads\/2013\/09\/Security-Equipment-e1379356657828.png\" alt=\"Comcast Home Security Equipment\" class=\"wp-image-1170\" width=\"350\" height=\"80\" title=\"XFINITY Security Equipment\" srcset=\"https:\/\/alarm-reviews.net\/wp-content\/uploads\/2013\/09\/Security-Equipment-e1379356657828.png 700w, https:\/\/alarm-reviews.net\/wp-content\/uploads\/2013\/09\/Security-Equipment-e1379356657828-300x69.png 300w\" sizes=\"(max-width: 350px) 100vw, 350px\" \/><\/figure>\n\n\n\n<p><span style=\"color: #000000;\"><span style=\"color: #000000;\"><\/span><\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"security_equipment\"><span style=\"color: #008080;\">Is XFINITY security system equipment any good?<\/span><\/h3>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"545\" height=\"463\" src=\"https:\/\/alarm-reviews.net\/wp-content\/uploads\/2016\/09\/xfinity-security-app-screenshots.png\" alt=\"\" class=\"wp-image-4051\" srcset=\"https:\/\/alarm-reviews.net\/wp-content\/uploads\/2016\/09\/xfinity-security-app-screenshots.png 545w, https:\/\/alarm-reviews.net\/wp-content\/uploads\/2016\/09\/xfinity-security-app-screenshots-300x255.png 300w\" sizes=\"(max-width: 545px) 100vw, 545px\" \/><\/figure>\n\n\n\n<p class=\"has-text-align-center\"><\/p>\n\n\n\n<p class=\"has-text-align-center\"><em>A look at the user interface of <a href=\"https:\/\/itunes.apple.com\/us\/app\/xfinity-home\/id418965252?mt=8\" target=\"_blank\" rel=\"nofollow noreferrer noopener\">their iOS app<\/a> &#8212;<\/em><\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"143\" height=\"43\" src=\"https:\/\/alarm-reviews.net\/wp-content\/uploads\/2016\/09\/customer-ratings.png\" alt=\"\" class=\"wp-image-4052\"\/><\/figure>\n\n\n\n<p class=\"has-text-align-center\"><\/p>\n\n\n\n<p class=\"has-text-align-center\"><em>3 star overall rating from 5147 reviews &nbsp;<\/em><\/p>\n\n\n\n<p><span style=\"color: #993300;\"><strong>Smart phone&nbsp;apps and home automation equipment&#8230;<\/strong><\/span><\/p>\n\n\n\n<p><span style=\"color: #000000;\">Most of the equipment is wireless. &nbsp;The control panel, cameras, and smart thermostats will require connecting to a power source and possible drilling holes in the wall to connect wiring. &nbsp;The security camera they offer is not a pan-tilt camera. &nbsp;Meaning, users cannot turn it right and left using a smartphone. &nbsp;Their door sensors and motion sensors have a small red light indicator that will light up if triggered. &nbsp;The control panel is a <\/span>touchscreen and functions much like a tablet. &nbsp;<a href=\"https:\/\/alarm-reviews.net\/motion-sensor-guide\/\">Motion&nbsp;detectors,<\/a> <a href=\"https:\/\/alarm-reviews.net\/window-alarms-sensors\/\">door and window sensors<\/a> along with their unique touchscreen control panel (compare it to <a href=\"https:\/\/alarm-reviews.net\/vivint-sky-panel\/\">Vivint sky here<\/a>). &nbsp;Must pay out-of-pocket for&nbsp;most&nbsp;advanced equipment (<a href=\"https:\/\/alarm-reviews.net\/adt-security-cameras\/\">cameras<\/a>, <a href=\"https:\/\/alarm-reviews.net\/nest-protect-smoke-carbon-monoxide-alarm\/\">smart thermostat<\/a>).<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/alarm-reviews.net\/wp-content\/uploads\/2016\/09\/xfinity-control-panel-1024x575.jpg\" alt=\"\" class=\"wp-image-4053\"\/><\/figure>\n\n\n\n<p class=\"has-text-align-center\"><\/p>\n\n\n\n<p><span style=\"color: #000000;\">Smart home automation integration: &nbsp;If you&#8217;re looking for companies who can match or do better than Xfinity Home&#8217;s automation equipment, <a href=\"https:\/\/alarm-reviews.net\/frontpoint-security-review\/\">check out Frontpoint Security<\/a>&nbsp;who has a great alarm system at an affordable rate.&nbsp;<\/span><\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"276\" height=\"258\" src=\"https:\/\/alarm-reviews.net\/wp-content\/uploads\/2014\/08\/Xfinity-Laptop-and-smartphone-showing-account-center.png\" alt=\"Xfinity Laptop and smartphone showing account center\" class=\"wp-image-2125\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"276\" height=\"258\" src=\"https:\/\/alarm-reviews.net\/wp-content\/uploads\/2014\/08\/Xfinity-Security-camera.png\" alt=\"Xfinity Security camera\" class=\"wp-image-2127\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"276\" height=\"258\" src=\"https:\/\/alarm-reviews.net\/wp-content\/uploads\/2014\/08\/Xfinity-security-door-sensor.png\" alt=\"Xfinity security door sensor\" class=\"wp-image-2128\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"276\" height=\"258\" src=\"https:\/\/alarm-reviews.net\/wp-content\/uploads\/2014\/08\/Xfinity-Smart-Thermostat.png\" alt=\"Xfinity Smart Thermostat\" class=\"wp-image-2129\"\/><\/figure>\n\n\n\n<p>   <\/p>\n\n\n\n<figure class=\"wp-block-image is-resized\"><img decoding=\"async\" src=\"https:\/\/alarm-reviews.net\/wp-content\/uploads\/2013\/09\/Installation-e1379356542598.png\" alt=\"Learn why Xfinity has poor installation service\" class=\"wp-image-1168\" width=\"350\" height=\"80\" title=\"XFINITY Installation Process\" srcset=\"https:\/\/alarm-reviews.net\/wp-content\/uploads\/2013\/09\/Installation-e1379356542598.png 700w, https:\/\/alarm-reviews.net\/wp-content\/uploads\/2013\/09\/Installation-e1379356542598-300x69.png 300w\" sizes=\"(max-width: 350px) 100vw, 350px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"installation_process\"><span style=\"color: #008080;\">What it takes to get their security system up and going<\/span><\/h3>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/alarm-reviews.net\/wp-content\/uploads\/2016\/09\/xfinity-installation-van-1024x683.jpg\" alt=\"\" class=\"wp-image-4054\"\/><\/figure>\n\n\n\n<p class=\"has-text-align-center\"><\/p>\n\n\n\n<p class=\"has-text-align-center\"><em>Set a date and the van will show up &#8212; not a <a href=\"https:\/\/alarm-reviews.net\/diy-home-security\/\">DIY installation<\/a><\/em><\/p>\n\n\n\n<p><span style=\"color: #993300;\"><em><span style=\"color: #993300;\"><strong>Don&#8217;t count on them being on time&#8230;&nbsp;<\/strong><\/span><\/em><\/span><\/p>\n\n\n\n<p><span style=\"color: #000000;\"><strong>Schedule:<\/strong> They will set up a 2-hour time frame for installation.<\/span><\/p>\n\n\n\n<p><span style=\"color: #000000;\"><strong>Installation: &nbsp;<\/strong>This is where they get&nbsp;a lot of bad reputation.&nbsp;Anything from broken door frames to faulty sensors has been reported.&nbsp;Now that they have a few years under their feet things should improve on this end but expect&nbsp;delays or mistakes from the technician.<\/span><\/p>\n\n\n\n<p><span style=\"color: #000000;\"><strong>All Set: <\/strong>All equipment is wireless unless you paid extra for some hard-wired<\/span> home automation equipment. &nbsp;The tech will teach you how to use the security system, set up a verbal password,<span style=\"color: #000000;\"> and show you how to <a href=\"https:\/\/alarm-reviews.net\/home-security-apps\/\">control it with your smartphone<\/a>.&nbsp;Make sure you are present when the technician has completed the job so you can see how to run the alarm system.<\/span><\/p>\n\n\n\n<p>The touchscreen controller was the only component of the system we purchased that could be installed by you. But since all of our other parts required professional installation, we chose to leave everything in the hands of the experts to simplify your life. The expert came and installed everything for us while we sat back and relaxed, testing each component along the way. However, even though we paid a little over $100 for installation, the cost will vary depending on your equipment and where you live.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span style=\"color: #008080;\">XFINITY Home and other IoT Devices<\/span><\/h3>\n\n\n\n<p>Here are some examples of the partnerships that Xfinity has with other Internet of Things businesses to make it easy to automate your home:<\/p>\n\n\n\n<ul>\n<li>Cas\u00e9ta lighting<\/li>\n\n\n\n<li>August smart locks<\/li>\n\n\n\n<li>Chamberlain garage door openers<\/li>\n\n\n\n<li>Sengled lighting<\/li>\n\n\n\n<li>Hue lighting<\/li>\n\n\n\n<li>Kwikset locks<\/li>\n\n\n\n<li>GE lighting<\/li>\n\n\n\n<li>ecobee thermostats<\/li>\n\n\n\n<li>Cor thermostats<\/li>\n\n\n\n<li>LIFX lighting<\/li>\n\n\n\n<li>Yale locks<\/li>\n\n\n\n<li>Tile Bluetooth trackers<\/li>\n<\/ul>\n\n\n\n\n<div class=\"aawp\">\n\n            \n            \n<div class=\"aawp-product aawp-product--horizontal aawp-product--style-light\"  data-aawp-product-id=\"B07GXW7KR6\" data-aawp-product-title=\"SimpliSafe 9 Piece Wireless Home Security System w\/HD Camera - Optional 24\/7 Professional Monitoring - No Contract - Compatible with Alexa and Google Assistant\" data-aawp-geotargeting=\"true\">\n\n    \n    <div class=\"aawp-product__thumb\">\n        <a class=\"aawp-product__image-link\"\n           href=\"https:\/\/www.amazon.com\/dp\/B07GXW7KR6?tag=alarmreviews03-20&linkCode=ogi&th=1&psc=1\" title=\"SimpliSafe 9 Piece Wireless Home Security System w\/HD Camera -...\" rel=\"nofollow\" target=\"_blank\">\n            <img decoding=\"async\" class=\"aawp-product__image\" src=\"https:\/\/m.media-amazon.com\/images\/I\/314kfMQ6gZL._SL160_.jpg\" alt=\"SimpliSafe 9 Piece Wireless Home Security System w\/HD Camera -...\"  \/>\n        <\/a>\n\n            <\/div>\n\n    <div class=\"aawp-product__content\">\n        <a class=\"aawp-product__title\" href=\"https:\/\/www.amazon.com\/dp\/B07GXW7KR6?tag=alarmreviews03-20&linkCode=ogi&th=1&psc=1\" title=\"SimpliSafe 9 Piece Wireless Home Security System w\/HD Camera -...\" rel=\"nofollow\" target=\"_blank\">\n            SimpliSafe 9 Piece Wireless Home Security System w\/HD Camera -...        <\/a>\n        <div class=\"aawp-product__description\">\n            <ul><li>Simple to set up. Seriously secure. Get ready to protect right out of the box. Just plug in the Base Station and camera,...<\/li><li>1 FREE Month of 24\/7 professional monitoring with Fast Protect Technology for fast police response - With optional...<\/li><li>Complete control of your system with the SimpliSafe App - Arm, disarm and protect anytime, anywhere.<\/li><\/ul>        <\/div>\n    <\/div>\n\n    <div class=\"aawp-product__footer\">\n\n        <div class=\"aawp-product__pricing\">\n            \n            \n            <a class=\"aawp-check-prime\" href=\"https:\/\/www.amazon.com\/gp\/prime\/?tag=alarmreviews03-20\" title=\"Amazon Prime\" rel=\"nofollow\" target=\"_blank\"><\/a>        <\/div>\n\n                <a class=\"aawp-button aawp-button--buy aawp-button aawp-button--red rounded shadow aawp-button--icon aawp-button--icon-black\" href=\"https:\/\/www.amazon.com\/dp\/B07GXW7KR6?tag=alarmreviews03-20&#038;linkCode=ogi&#038;th=1&#038;psc=1\" title=\"Buy on Amazon\" target=\"_blank\" rel=\"nofollow\">Buy on Amazon<\/a>\n            <\/div>\n\n<\/div>\n\n    \n<\/div>\n\n\n\n\n<h3 class=\"wp-block-heading\" id=\"ratings\"><span style=\"color: #008080;\">Editors ratings for XFINITY Home<\/span><\/h3>\n\n\n\n<p class=\"has-text-align-center\">Monthly price &#8211; 3\/5 stars<br>Start up costs &#8211;&nbsp;2\/5&nbsp;stars<br>Security system &#8211;&nbsp;4\/5&nbsp;stars<br>Home automation &#8211;&nbsp;4\/5&nbsp;stars<br>Customer support &#8211;&nbsp;1\/5&nbsp;stars<br>Reputation &#8211;&nbsp;2\/5&nbsp;stars<br>Customer reviews &#8211; 1\/5&nbsp;stars<br>National availability &#8211;&nbsp;3\/5 stars<br><strong>Overall&nbsp;<\/strong><strong>&#8211; 1.5&nbsp;out of 5 stars<br><\/strong>Rate them yourself below.&nbsp;<strong><br><\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><meta charset=\"utf-8\"><span style=\"color: #008080;\">Frequently Asked Questions<\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Is XFINITY&#8217;s customer service available 24 hours, 7 days a week on the clock?<\/h3>\n\n\n\n<p>Yes, the customer support department at Xfinity can be contacted from anywhere in the world 24\/7. They also offer support forums, a helpful community on Twitter, a subreddit, and the option to contact them on Facebook Messenger if you prefer to do it that way.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">What is XFINITY&#8217;s phone number?<\/h3>\n\n\n\n<p>1-800-XFINITY &#8211; as stated on their website. In layman&#8217;s terms, the number translates as <meta charset=\"utf-8\">1-800-934-6489.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">How do I get through to a real person when contacting XFINITY?<\/h3>\n\n\n\n<p>The best way to reach an actual XFINITY agent is to call them through the 1-800-934-6489 number that we&#8217;ve already listed above. A bot will answer your call, but once it asks you for your query, all you need to do is say \u201ctechnical support\u201d or \u201ccustomer service\u201d for the system prompts. From there, you&#8217;ll be taken to a waiting cue and you can sit back while you get connected to an actual human. <\/p>\n\n\n\n<p>Otherwise, if you think that the cur is taking too long, you have an alternative option. Get on a live chat with a customer service agent via the <a href=\"https:\/\/www.xfinity.com\/support\/contact-us\/\" target=\"_blank\" rel=\"nofollow noreferrer noopener\">XFINITY contact page<\/a>. From there, you&#8217;ll quickly be able to get to the option of contacting a real person.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">How do I skip through those annoying menus when dialing the XFINITY phone number?<\/h3>\n\n\n\n<p>The process is pretty similar for both iOS and Android. After you enter the general 10-digit number for the call, hold the &#8220;*&#8221; button on the onscreen keypad. A comma will show up after a second or two. Now, enter the extension of your party. The phone will call your contact, &#8220;pausing&#8221; for two seconds where you put the comma, and then dialing the extension.<\/p>\n\n\n\n<p>You can do the same thing for a contact&#8217;s work number in your address book, too. Enter the number, hold the &#8220;+*#&#8221; button on the lower left, and choose &#8220;Pause&#8221; to enter a comma in the number.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"conclusion\"><span style=\"color: #008080;\">Our Comcast Security Conclusion<\/span><\/h3>\n\n\n\n<p>While they are&nbsp;still getting&nbsp;their business in order, we suggest using a different company. &nbsp;There are more negative customer reviews in the section below than any other of the 50+ security systems we have reviewed. &nbsp;While they have good equipment they lack in too many other areas to be a top contender.<\/p>\n\n\n\n<p class=\"has-text-align-left\"><span style=\"color: #000000;\">Have you had any experience with XFINITY Home Security? &nbsp;If so, p<\/span><span style=\"color: #000000;\">lease share below.<\/span><\/p>\n\n\n\n<p><span style=\"text-decoration: underline;\"><span style=\"color: #ff9900;\"><a style=\"color: #ff9900; text-decoration: underline;\" href=\"https:\/\/alarm-reviews.net\/\"><strong>&gt;&gt; Compare Xfinity to TOP 20 Home Security Systems Here &lt;&lt;<\/strong><\/a><\/span><\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Latest Posts<\/h3>\n\n\n<ul class=\"wp-block-latest-posts__list wp-block-latest-posts\"><li><a class=\"wp-block-latest-posts__post-title\" href=\"https:\/\/alarm-reviews.net\/3-ways-to-know-your-alarm-system-is-outdated\/\">3 Ways to know your Alarm System is Outdated<\/a><\/li>\n<li><a class=\"wp-block-latest-posts__post-title\" href=\"https:\/\/alarm-reviews.net\/vivint-vs-adt\/\">Vivint vs ADT<\/a><\/li>\n<li><a class=\"wp-block-latest-posts__post-title\" href=\"https:\/\/alarm-reviews.net\/top-outdoor-motion-lights\/\">7 Best Outdoor Motion Sensor Lights for Homes<\/a><\/li>\n<li><a class=\"wp-block-latest-posts__post-title\" href=\"https:\/\/alarm-reviews.net\/top-home-security-systems-atlanta-ga\/\">Top Home Security Systems in Atlanta, GA<\/a><\/li>\n<li><a class=\"wp-block-latest-posts__post-title\" href=\"https:\/\/alarm-reviews.net\/what-to-do-when-your-security-company-contract-runs-out\/\">How to Cancel Your Alarm Contract<\/a><\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>Need-to-Know&#8217;s before buying their Security System &nbsp;XFINITY Home Security (from Comcast) has added home security to their bag of tricks to offer to their current customer base.&nbsp; You&nbsp;have to have other services of theirs to consider going using this business as a home security provider. &nbsp;We tested&nbsp;XFINITY Home&#8217;s new security&nbsp;system&nbsp;versus the&nbsp;top companies&nbsp;in the industry and [&hellip;]<\/p>\n","protected":false},"author":118,"featured_media":3178,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[120,113,226],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>XFINITY Home Security Reviews 2023 - Alarm reviews<\/title>\n<meta name=\"description\" content=\"We test &amp; review XFINITY Home Security System. With $10+\/mo. and $99+ in starting costs. See more of our reviews to know more.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/alarm-reviews.net\/xfinity-home-security-review\/\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Isabelle Landau\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"11 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/alarm-reviews.net\/xfinity-home-security-review\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/alarm-reviews.net\/xfinity-home-security-review\/\"},\"author\":{\"name\":\"Isabelle Landau\",\"@id\":\"https:\/\/alarm-reviews.net\/#\/schema\/person\/947abf43c9eba5ab4645547c5d947520\"},\"headline\":\"XFINITY Home Security Review\",\"datePublished\":\"2023-01-09T07:27:00+00:00\",\"dateModified\":\"2023-01-09T09:40:14+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/alarm-reviews.net\/xfinity-home-security-review\/\"},\"wordCount\":1719,\"commentCount\":106,\"publisher\":{\"@id\":\"https:\/\/alarm-reviews.net\/#organization\"},\"articleSection\":[\"Home Security Company Comparison\",\"Home Security Reviews\",\"Home Security Systems\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/alarm-reviews.net\/xfinity-home-security-review\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/alarm-reviews.net\/xfinity-home-security-review\/\",\"url\":\"https:\/\/alarm-reviews.net\/xfinity-home-security-review\/\",\"name\":\"XFINITY Home Security Reviews 2023 - Alarm reviews\",\"isPartOf\":{\"@id\":\"https:\/\/alarm-reviews.net\/#website\"},\"datePublished\":\"2023-01-09T07:27:00+00:00\",\"dateModified\":\"2023-01-09T09:40:14+00:00\",\"description\":\"We test & review XFINITY Home Security System. 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