Comments on: Vector Security Reviews

By: Renee H.

Renee H. — Wed, 10 Apr 2019 16:03:02 +0000

I dont think its necessarily Vector that is duping everyone. Vector uses smaller companies to be authorized dealers, just like ADT. Its those smaller companies that give you the worst customer service! They are the ones responsible for screwing everyone over. Pay attention to the name of the company, the actual authorized dealer. Those are the idiots doing the bad practices.

By: Daniel P Nordeste

Daniel P Nordeste — Wed, 28 Mar 2018 21:31:52 +0000

I had a Vector Security agent show up at my home offering a cheaper monthly service than ADT. I, stupidly, invited the agent in and spoke with him for a few about them verses ADT and it “sounded” basically the same but cheaper. He offered to upgrade my entire home, but I declined and just got required patch-panel for near the entry way. (I think it was like a $400 panel, or something close to.) During this interaction I made it clear to the agent that I was in the market for selling my home in a year or two and wanted to make sure that I could either pay for the panel up front, or pay it off when I cancel services. Low and behold a little over a year later when I sell my home and go to cancel services they tell me I owe them almost $2,000 because “I’m cancelling early”. I asked about the panel near the door, and apparently I was tricked into a 5 year contract when I was talking with the agent about selling in a year or two… ridiculous and manipulative. Stay away from these people, they lie and just want your hard earned money. Never used them once and now they want damn near 2 grande for nothing. Horrible.

By: Karen Lomax

Karen Lomax — Fri, 23 Mar 2018 16:24:53 +0000

I am so sorry I ever signed up with this company. Average is a compliment. If anything ever goes wrong or if you need assistance from customer service, they are horrible. Customer service takes DAYS to respond and then you are placed in a loop when you call back that ends up in voicemail.

There is no option for buying out or early termination. I am stuck for another 18 months on this 3 year contract, which, by the way, I took out with the company they bought after I signed. There are so many options – don’t pick this one!!

By: Michael Steinberg

Michael Steinberg — Sun, 11 Mar 2018 16:55:08 +0000

Horrible company and business practices. They will charge you for up to a full year of service even after you cancel. There are much more ethical companies out there.

By: Andrew Hamilton

Andrew Hamilton — Mon, 29 Jan 2018 02:29:08 +0000

Vector is a rip off company. Distroyed my ac then told me after I complained they cancelled my contract sent me a 3000 bill.

By: Carey Blake

Carey Blake — Fri, 26 Jan 2018 14:52:27 +0000

Do yourself a favor and go with another company. $49.99 for 3 years then they kindly drop the price to 39.99. What a joke. Go with simply safe or some other company.

By: Alarm Reviews

Alarm Reviews — Mon, 04 Dec 2017 19:33:23 +0000

In reply to April Hall.

In most areas they offer full home security. If you are a small business perhaps this is what they quoted you but they should offer everything as they are not a standalone surveillance company.

By: April Hall

April Hall — Sat, 18 Nov 2017 06:39:01 +0000

Does anybody know if vector just offers the survelliance camera portion only?

By: Cate Sturn

Cate Sturn — Fri, 11 Aug 2017 16:36:29 +0000

I live in the Northern Virginia area and Vector Security is as you described. Very basic. For the starter price of $100, I am fine with that. However, for a $25-30 monthly cost you don’t really get any of the bells and whistles that other Security System provide. If you’re looking for a low cost security system, you get what you pay for.

By: Aaron Taylor

Aaron Taylor — Thu, 20 Jul 2017 00:06:20 +0000

Most alarm company if you don’t contact them 30 days before your contract ends will automatically renew