Comments on: CPI Security Review https://alarm-reviews.net/cpi-security/ Home Security made EASY! Fri, 20 Jan 2023 12:38:23 +0000 hourly 1 https://wordpress.org/?v=6.4.5 By: Dave https://alarm-reviews.net/cpi-security/#comment-43980 Fri, 29 Mar 2019 15:02:45 +0000 https://alarm-reviews.net/?p=2899#comment-43980 We have had the system now for over a year and cannot wait for the contract period to end so we can get rid of them. they are the WORST!

First off, they installed an old style (UGLY) control panel in spite of our protesting that we wanted the newer style (which my daughter had installed at the same time as we had ours installed). In spite of repeated request to replace it we have always been refused until today when they said it would be an additional $300!

Second, we have had a continuous problem with sensors going bad, malfunctioning and going off in the middle of the night for no reason. Techs have been to our home a half dozen times over the past year replacing them.

Third, we have a ;Smart Home; and CPI’s system is NOT Smart Home friendly unless you buy all their equipment which costs thousands.

I wish I had never heard of them and the end of the contract period cannot come soon enough for me. YOU SHOULD NOT BUY their service IMO.

]]> By: Alarm Reviews https://alarm-reviews.net/cpi-security/#comment-35806 Mon, 09 Jul 2018 20:31:04 +0000 https://alarm-reviews.net/?p=2899#comment-35806 In reply to Jeff F.

Good to hear Jeff! Congrats on your new system and hope it’s good for years to come. Thanks for feedback.

]]> By: Jeff F https://alarm-reviews.net/cpi-security/#comment-35574 Mon, 02 Jul 2018 20:33:20 +0000 https://alarm-reviews.net/?p=2899#comment-35574 I disagree with several of your reviews. I did extensive research on alarm companies for my new home. I had a list of things i wanted in a home security system and only CPI fit the bill. I agree it was expensive upfront. I had specific things I wanted, glass break sensors for a sun room full of windows, window break sensors in on room because of my gun safe, live video feed without a bulky hard drive with the capability of reviewing past video. When i ran this by the sales person on the phone they hid nothing from me. I put out a thousand dollars for the equipment but the monthly fee was comparable to other systems without the video feed. The installer was great and did an a 1 job, He was there for over 7 hrs. Great system and great installation. now I get text messages whenever anyone goes near my house. The front door is motion sensor and the rest of the video is live feed. Try to find that with any other system, Most are only motion activated. Very happy with CPI

]]> By: SAM https://alarm-reviews.net/cpi-security/#comment-33860 Fri, 18 May 2018 11:45:54 +0000 https://alarm-reviews.net/?p=2899#comment-33860 In reply to Jacqueline Wade.

I have found CPI service calls are fast and free. Never had a problem getting help when I needed it. Most of my neighborhood has CPI and loves them. I would recommend.

]]> By: Steve McMahel https://alarm-reviews.net/cpi-security/#comment-33859 Fri, 18 May 2018 11:42:09 +0000 https://alarm-reviews.net/?p=2899#comment-33859 In reply to Grace.

Grace, not sure what you saw but I saw their pricing with the free installation clearly labeled. Starting rates are posted as well. They do not show every level of service online so a phone call makes I simple.

]]> By: Steve McMahel https://alarm-reviews.net/cpi-security/#comment-33858 Fri, 18 May 2018 11:37:19 +0000 https://alarm-reviews.net/?p=2899#comment-33858 In reply to Steven Rosso.

Great insight and thank you

]]> By: Jacqueline Wade https://alarm-reviews.net/cpi-security/#comment-32916 Fri, 02 Feb 2018 17:39:57 +0000 https://alarm-reviews.net/?p=2899#comment-32916 I was a loyal customer of CPI for years. They are shady, my system started not acting right, going off in the middle of the night and police rushing out for no reason. I complained…asked to cancel and was deferred day after day. Finally was told you’re in the middle of billing …payment can’t be stopped. My payment w asnt due for another 4 days…I was told I had to give 5 days notice. Then told…you have to give 60 day notice.

]]> By: Steven Rosso https://alarm-reviews.net/cpi-security/#comment-32311 Sat, 28 Oct 2017 19:08:18 +0000 https://alarm-reviews.net/?p=2899#comment-32311 I just relocated from Chicago to Greenville, SC. In my opinion, most of the comments in this thread are nonsense. I contacted CPI and they were straightforward about their equipment and pricing. I was using FrontPoint in Chicago (also a very good service) but was persuaded that CPI was local to the South. Their equipment and software app are excellent, and in all of my interactions with them I have found them to be highly professional and responsiveness. And this across a number of different individuals. Also, their installer (Adam) was awesome, installation was smooth. I wouldn’t hesitate to recommend CPI. Stop whining!

]]> By: Jose https://alarm-reviews.net/cpi-security/#comment-32093 Tue, 26 Sep 2017 20:36:14 +0000 https://alarm-reviews.net/?p=2899#comment-32093 In reply to Sam.

That is right i have never had a problem with them.

]]> By: Lakefastongirl https://alarm-reviews.net/cpi-security/#comment-31609 Sun, 16 Jul 2017 00:20:05 +0000 https://alarm-reviews.net/?p=2899#comment-31609 Worst experience of my life. I sold the house where service was there over 6 months ago and they still continue to bill me and harass me. Get another service company for your alarm

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