Comments on: Alarm Relay Reviews

By: John Bloodworth

Thu, 21 Jun 2018 02:23:06 +0000

A friend of mine nearly had me sold on this one, because of their ultra-cheap rates. However, after a couple of months, he told me that the extra fees were sneaking in and getting bigger. I’m glad I didn’t jump right in with him. This plan can benefit some I’m sure, but if you’ve got to watch every penny you spend, like me, you might want to think twice.

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By: Lance S.

Tue, 17 Apr 2018 17:19:34 +0000

I’m looking into getting an alarm system that has minimal costs. I think this one is attractive for only $8.95 per month. The only thing is that you have to get your own equipment. Do you have any recommendation which equipment would pair well with this companies monitoring service?

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By: johnny

Sun, 18 Feb 2018 10:04:08 +0000

Honestly, this company is good. When I found out that my alarm system is supported, I wasted no time in employing their monitoring service. They know the best way to handle these things and they ensure that they do it to your satisfaction. Trust me, you’ll love them.

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By: scott manifold

Fri, 02 Feb 2018 15:32:40 +0000

Their customer service is definitely lacking, I have a door monitor that failed. I bought an exact replacement and contacted customer service walk me thru the replacement. They sent me the system guide which made little sense to me. So they offered a phone technician to take me thru the sequence on the touch pad. For a ten minute job they wanted to charge $53. The way I see it that’s $300/hr. I have been a loyal customer for many years, paying over $20/mo… easy money right? Still they can’t seem to find my account worth keeping me happy for ten minutes of their time. I have emailed repeatedly and asked to be put in contact with someone in charge. They have refused to respond to my requests. I have my own business and would never consider charging a client for ten minutes on the phone. I am seeking a replacement company now

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By: Sasha Silver

Tue, 30 May 2017 00:06:07 +0000

In reply to Mike A..

If you go with Alarm Relay please let me know and what area you are in. I am debating as well and I have read such a mixed amount of reviews on this company that I am utterly confused! I like how they sound on paper but the stories I read.. Not so pleasant!

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By: Mike A.

Sat, 20 May 2017 18:14:29 +0000

I spent a good 2 months trying to find a security option for my house and holy cow how I wish I had found your site sooner!. THANK YOU for all this information. I am really loving these reviews. I am looking at Alarm Relay here as well as two other companies you have done reviews on. Excellent work.

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By: Matty B.

Fri, 21 Apr 2017 21:14:03 +0000

In reply to Casey Ann.

I ran into the same issues myself. The prices kept going up! I am not sure how companies are able to lock you i like this but I guess it is in the fine print. Happy to know I am not alone. I am going to have to wait until my contract expires but I will be switching ASAP!

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By: Casey Ann

Mon, 10 Apr 2017 20:28:22 +0000

While I did sign up with Alarm Relay and the customer service was good, I will be switching once my contract is up. The hidden fees and charges seem to be getting bigger and bigger and I am on a tight budget. I only just moved to California in 2015 and it is a huge change in terms of what things cost here. I am glad I found this site I will look at other reviews you did to find someone better suited for me.

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By: Conrad

Fri, 07 Apr 2017 06:24:24 +0000

The short contract length is what I like about this product. I really don’t want to be tied down to 5 years with other similar products. For the cheap price, Alarm Relay is ideal for those who just want the basics. I had to check with my existing home alarm system if it’s compatible with this monitoring system. They are compatible with most alarm systems, but it would be wise to check for compatibility especially with unknown or new brands. It will save you tons of problems in the future.

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