Comments on: Smith Thompson Security Reviews

By: Ha Cu

Ha Cu — Wed, 22 May 2019 19:42:25 +0000

Wow, Smith Thompson Home Security is the absolute best! Fast call response, price, communication and customer service. These guys Rock when it comes to security. Keep up the good work Smith Thompson!

By: Rachel W

Rachel W — Fri, 17 May 2019 02:49:10 +0000

Great company. Professional,knowledgeable technician installed new wireless alarm system over our existing one. Very pleased.

By: Peggy

Peggy — Tue, 17 Apr 2018 19:28:51 +0000

These guys are great and if you want a company with excellent customer service then you should take a closer look at Smith Thompson Security. The monthly price is not bad either, at around $18/mo.

By: Krissy N

Krissy N — Wed, 21 Mar 2018 16:24:48 +0000

Using Smith Thompson has given us such peace of mind. Installation was quick and easy, payments are affordable and customer service is great!

By: Paul

Paul — Thu, 08 Feb 2018 14:25:50 +0000

I have just started with Smith Thompson as referred from a friend that this was a really great company to have. I must say that they are absolutely the best. The Tech was extremely knowledgeable and very friendly. I would recommend this company to everyone seeking a great security company at an unbeatable cost, and when I say unbeatable I mean it.

By: Neil

Neil — Mon, 29 May 2017 00:16:51 +0000

This may not be the experience everyone out there had, but it was the case for me. I just want to share…

I was not only overcharged but charged 3 times in one month. When I called to get it sorted, they told me it was taken care of but they only refunded me one of the 2 over charges. It took nearly 10 days to get the other one. At the end of the month there was an extra $30 something on my bill still and no one could give me a straight answer as to why. Very disappointed. Thankfully there is no contract and I was able to pay it and walk away.

By: Troy

Troy — Sat, 27 May 2017 05:55:11 +0000

In reply to Tom.

Absolutely! I am a firm believer of things can happen and it is best not to be tied down. I do not like contracts. The only contract I have is with my home since I bought it and I am paying back the loan but that isn’t really a contract like this is. Either way… I love no contract companies.

By: Tom

Tom — Wed, 24 May 2017 00:20:37 +0000

No contract = WIN. I don’t know many companies who offer this but I like it! I move a lot because I am in the military. Since I am away for sometimes 3 months in one go, I want my wife and our two sons to be safe. This is why I went with Smith Thompson. The mobile access is well worth the upgrade as well. It is not anything expensive.

By: Gary D.

Gary D. — Mon, 22 May 2017 23:03:59 +0000

Which areas are not covered? I was trying to call them earlier today and couldn’t get through to anyone.

A friend of mine spoke about Smith Thompson and I loved that I knew someone who can legitimately tell me they are a good company. That being said, I wanted to try them out but I am not sure if I am in their coverage area. My friend lives out of state so he is not sure either.

By: Ellen

Ellen — Fri, 12 May 2017 05:03:02 +0000

This is the best security in all of Texas! I feel they not only go above and beyond with their security measures but they do put the customer first. I have never been more revealed than to have signed with a company I can trust. Highly recommend these guys!