Comments on: Slomins Security Reviews

By: Sophia

Sophia — Wed, 24 Apr 2019 17:33:46 +0000

My fiancé (now husband) and I rented an apt together years ago. While I wanted ADT, he wanted to use Slomins so I agreed. We were only in the apt for a year before we decided to relocate? I called Slomins to let them know that we would be moving in 30 days and they told me too bad, I’m bound to a contract and have to pay them to get out of it. They wanted $1500 to exit the contract which we didn’t have. I paid up through the entire lease and called again to tell them that I could not honor that exuberant amount for an alarm system. They told me that I should have read the contract thoroughly. Not only were they incredibly rude, but my co-worker had been in a similar situation and was able to negotiate an exit without penalties so they had options. Let’s just say that years later, they actually put a lien on my husband in the amount of $1800 as a penalty for breaking the contract.

So on top of paying the monthly service bill on time, this works out to be an additional $150 a month on top of the base price. Who pays $350-400 a month for a few monitors in an apartment?? Pure rip-off and compared to what I pay now, $90 every 3 months for an entire 4 bedroom house. There are too many cost effective options on the market to be tied in contract with this old school company. Nobody does that anymore. It’s a sign of pure desperation so my advice, steer clear. I wish I had followed my instincts and known that an ALARM company, not a bank, creditor or government agency, but an ALARM company would use mob tactics to strong-arm us into paying $400 a month AND put a lien on us for additional fees due to the loss of business, I would have run. Consider this a favor of what could happen with these thieves.

By: Keith Russell

Keith Russell — Tue, 09 Apr 2019 23:13:56 +0000

The Slomins Shield System allows “Z-Wave Devices” to be added by the consumer but the devices then cannot be updated, modified or removed by the consumer unless Slomins sends out an technician for more than $80.00 an hour. That is completely wrong by allowing a person to install equipment when following the manufactures instructions for the device that was purchased, incurring no charge or fee and then charging to update, modify or remove the device. Slomins has set a proprietary password locking the consumer out of accessing the Z-Wave Hub for the keypad. all that is needed to update modify or delete the Z-Wave Device is the touch of one button. The Z-Wave Device Manufactures believe the consumer should have access to in order to modify the devices as it is stated in their installation instructions.

By: Georgia

Georgia — Fri, 04 May 2018 18:02:30 +0000

Just putting this out there but if anybody is looking for an alarm company do not under any circumstances go throw Sloman’s. THEIR CUSTOMER SERVICE IS THE ABSOLUTE WORST! I’ve had to have service people come out and readjust alarms that go off for no reason every 3 months at least. They make appointments to come out and then don’t show up and then tell you there’s nothing they can do about it about to get anybody else out to your house. No Consideration that you’ve taken time off from work To sit home for no reason, because they don’t come out over the weekend. Avoid the headache go with another alarm company sloeman’s is not worth the money you will spend and the aggravation you will have until your contract is up, Unless you get yourself an attorney to break the contract for you.

By: Alarm Reviews

Alarm Reviews — Mon, 23 Apr 2018 20:09:43 +0000

In reply to Cheryl.

Hey Cheryl, sorry to hear about the confusion you are having with them. I would make sure you spoke with a certified Solimins sales rep if they came and knocked on your door. And yes for monitoring it is very common for smaller companies to outsource their monitoring to big monitoring firms. This is the only way they stay profitable as the overhead for 24/7 employees in USA is very high and you need hundreds of accounts to justify the cost of only a few.

Thanks!

By: Cheryl

Cheryl — Mon, 23 Apr 2018 18:16:37 +0000

I ordered Slomims. Service . The field tech consultant took my payment. Then to come to find out she said I didn’t qualify me and submitted the payment to the office. But when I called their mysterious office that has no address on their business cards. They said my payment was never in there computer. Which means the payment was never submitted by the field tech.

Then says I have to wait 5 to 7 days till they find out what’s going on when I have copy of receipts and everything.
Call to speak with customer service. I believe they are a paid answering company. Still waiting on Daniel the supervisor to call back they will not let you speak to anyone over a supervisor.

I just want to return if my money I feel like I’ve been robbed by a security company good job Slomin’s

By: James

James — Wed, 15 Nov 2017 20:17:03 +0000

I just feel they are all around outdated with so many new security devices and companies coming out. Lots of crowdfunding security cameras and with newer doorbell smart cams Slomins is just struggling to stay alive.

I think you are going to need more then average customer support and product to survive the next 10 years in this industry. Now we have Ring, Vivint, Protection 1 and ADT that are all worth more than $1 BILLION competing against one another… I don’t see how these guys can survive!

By: Christy

Christy — Mon, 29 May 2017 00:14:35 +0000

The security camera is quite the extra fee but well worth it. I love being able to know I am being looked after. Having the camera just makes me feel safer and more secure. I live in an area that has been seeing a lot of daytime theft and robbery which is what made me hunt down a security option best for me. Over all, Slomins has been a home run hitter!

By: Jasmine D.

Jasmine D. — Sat, 27 May 2017 05:53:32 +0000

In reply to Frank Moore.

Been with this company for 6 years now. Renewed my contract last year. I think they are fantastic. Yes, they are not a good option if you plan on moving but if you know you will be in one place long term like me, it is a no brainer. They have been very kind to me and my family, always helpful too.

By: Rebecca Jones

Rebecca Jones — Wed, 24 May 2017 00:18:03 +0000

My husband and I went with Slomins because all of our other options that were good either wanted to charge us for the equipment, the installation, or both. I know not many people are familiar with this company in my area so when I did mention it no one knew who I was talking about. I guess so many people think there are only a few options out there and never bother doing research,

By: Frank Moore

Frank Moore — Mon, 22 May 2017 22:53:31 +0000

I would advice anyone to do more research on lesser known companies like Slomins. I have some good things to say about them just as the review mentions. You get a good deal on equipment not having to pay and all that BUT the long contract and hoops you have to jump through to get out of it is ridiculous!